Hand Off Hot Conversations in Real Time
AI handles the first conversation, but some moments need a person. ChatMonster hands a hot conversation to a salesperson in real time.
Live handoff
A person when it matters
When a shopper is ready, your salesperson steps straight into the same conversation.
- Real Time
- Happens during the conversation.
- Same Thread
- The shopper doesn't start over.
- Full Context
- See everything already said.
Your team
Step in from one inbox
Your team works handoffs from the shared inbox, with the full conversation in front of them.
- Shared Inbox
- One place to respond.
- Team Visibility
- See who is on what.
- Back to AI
- Keep every shopper covered.
More in Leads & Reporting
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