---
title: "Dealership Phone Call Handling"
description: "ChatMonster handles inbound calls alongside chats and texts, answered by Voice AI or routed to your team."
canonical_url: "https://chatmonster.com/channels/phone-calls"
---

> Index of every page on this site: [llms.txt](https://chatmonster.com/llms.txt)

<hero-with-screenshot>
<template v-slot:title="">

Phone Calls in the Same Place as Everything Else

</template>

<template v-slot:description="">

The phone is still where many shoppers go first. ChatMonster handles inbound calls alongside your chats and texts, instead of in a separate system.

</template>
</hero-with-screenshot>

<feature image="/img/features/channels/phone-calls-1.svg">
<feature-list>
<feature-list-item>
<template v-slot:title="">

Voice AI

</template>

<template v-slot:description="">

Natural-sounding answers.

</template>
</feature-list-item>

<feature-list-item>
<template v-slot:title="">

Team Routing

</template>

<template v-slot:description="">

Send calls to a person.

</template>
</feature-list-item>

<feature-list-item>
<template v-slot:title="">

Messages

</template>

<template v-slot:description="">

Nothing gets lost.

</template>
</feature-list-item>
</feature-list>

<template v-slot:callout="">

Inbound calls

</template>

<template v-slot:title="">

AI or your team, your choice

</template>

<template v-slot:content="">

Calls can be answered by Voice AI or routed to your team, depending on how you want your phones handled.

</template>
</feature>

<feature-left image="/img/features/channels/phone-calls-2.svg">
<feature-list>
<feature-list-item>
<template v-slot:title="">

One Timeline

</template>

<template v-slot:description="">

Calls, chats and texts together.

</template>
</feature-list-item>

<feature-list-item>
<template v-slot:title="">

Team Visibility

</template>

<template v-slot:description="">

Everyone sees the activity.

</template>
</feature-list-item>

<feature-list-item>
<template v-slot:title="">

Reporting

</template>

<template v-slot:description="">

Calls are part of the picture.

</template>
</feature-list-item>
</feature-list>

<template v-slot:callout="">

One inbox

</template>

<template v-slot:title="">

See calls next to the conversation

</template>

<template v-slot:content="">

Calls sit alongside chats and texts, so your team has one place to see what a customer has been asking.

</template>
</feature-left>

## Sitemap

See the full [sitemap](https://chatmonster.com/sitemap.md) for all pages.