---
title: "Channels — Platform - ChatMonster"
description: "Website chat, text messages, phone calls and social messages, all answered by ChatMonster and all worked from the same inbox."
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> Index of every page on this site: [llms.txt](https://chatmonster.com/llms.txt)

**Channels**

# **Every way shoppers reach you, in one place**

Website chat, text messages, phone calls and social messages, all answered by ChatMonster and all worked from the same inbox.

[Get started](https://chatmonster.com/demo) [See how we compare](https://chatmonster.com/compare)

## **Messaging**

Meet shoppers in the apps they already use.

[<h3>**Website Chat**</h3>A fast, mobile-friendly chat widget on every page of your site.**Learn more **](https://chatmonster.com/channels/website-chat) [<h3>**SMS / Text Messaging**</h3>Shoppers can text your dealership and keep the conversation going.** Learn more **](https://chatmonster.com/channels/sms) [<h3>**RCS Messaging**</h3>Rich texting with photos, vehicle cards and quick-reply buttons, right in the shopper's messaging app.** Learn more **](https://chatmonster.com/channels/rcs) [<h3>**Facebook & Instagram Messaging**</h3>Answer Facebook and Instagram DMs from the same inbox as everything else.** Learn more **](https://chatmonster.com/channels/social)

## **Calls and vehicle pages**

Cover the phone, and start conversations where shoppers are already looking.

[<h3>**Phone Calls**</h3>Handle inbound calls alongside chats and texts, answered by Voice AI or routed to your team.**Learn more **](https://chatmonster.com/channels/phone-calls) [<h3>**VDP Engagement Prompts**</h3>Context-aware prompts on vehicle detail pages that start conversations.** Learn more **](https://chatmonster.com/channels/vdp-prompts)

## **Explore the rest of the platform **

[**AI Assistant**](https://chatmonster.com/ai-assistant) [**Leads & Reporting**](https://chatmonster.com/leads)

```json
{"@context":"https://schema.org","@graph":[{"@id":"https://chatmonster.com/#website","@type":"WebSite","name":"ChatMonster","url":"https://chatmonster.com/"},{"@id":"https://chatmonster.com/channels#webpage","@type":"WebPage","description":"Website chat, text messages, phone calls and social messages, all answered by ChatMonster and all worked from the same inbox.","name":"Channels — Platform","url":"https://chatmonster.com/channels","isPartOf":{"@id":"https://chatmonster.com/#website"},"potentialAction":[{"@type":"ReadAction","target":["https://chatmonster.com/channels"]}]}]}
```

## Sitemap

See the full [sitemap](https://chatmonster.com/sitemap.md) for all pages.